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13 May 2013 19 May 2013 Essential Maintenance on Saturday 18th and Sunday 19th May
07 May 2013 13 May 2013 Java Update
21 Mar 2013 01 Apr 2013 Off Campus - New web link available
19 Mar 2013 20 Mar 2013 Network Downtime - Kingsway House and Lairdside
15 Mar 2013 22 Mar 2013 I.M.Marsh - Services unavailable 22nd March
14 Mar 2013 31 Mar 2013 LJMU Popup from IT Services
04 Mar 2013 04 Mar 2013 PFS M Drives (and Blackboard) - Saturday 2/3/13.
13 Feb 2013 26 Jun 2013 Final XP to Windows 7 Rollout
18 Jan 2013 18 Jan 2013 Network Fault
16 Jan 2013 23 Jan 2013 Network upgrade - Byrom Street, Tuesday 22nd January
07 Dec 2012 10 Dec 2012 Student Information System - unavailable: 7-10 December
07 Dec 2012 10 Dec 2012 Staff InfoBase - unavailable: 7-10 December
03 Dec 2012 07 Dec 2012 Web Based Printing
22 Nov 2012 25 Nov 2012 Network upgrade in the JMU Tower - 8am to 6pm Saturday, 24/11/12.
22 Nov 2012 02 Dec 2012 Network upgrade in Avril Robarts - 8am to 6pm Saturday, 01/12/12.
19 Nov 2012 20 Nov 2012 Power outage in Avril Robarts
05 Nov 2012 07 Nov 2012 Voicemail System Upgrade - 07/11/12
31 Oct 2012 01 Nov 2012 LJMU Website Unavailable Thursday 1st November
29 Oct 2012 28 Oct 2012 Network unavailable Thursday 1st November
29 Oct 2012 09 Nov 2012 Printing via \\Printsrv5\Followme
24 Oct 2012 02 Nov 2012 Network Unavailable - 1st, 2nd, 3rd November
23 Oct 2012 28 Oct 2012 Network unavailable in the James Parsons Building - Saturday 3rd November
15 Oct 2012 22 Oct 2012 Network Unavailable Byrom St on Saturday 20th October
15 Oct 2012 16 Oct 2012 Public Folders - Unavailable - 16th October - 7am-9am
10 Oct 2012 11 Oct 2012 Staff Infobase - Unavailable - 11th October, 8am - 9:30am
08 Oct 2012 10 Oct 2012 Upgrade to the Helpdesk Software - SDE - 10/10/12
12 Sep 2012 18 Sep 2012 Off Campus changes
08 Aug 2012 08 Aug 2012 Test
02 Aug 2012 06 Aug 2012 Printing unavailable on Sunday 5th August
26 Jun 2012 16 Jul 2012 BLACKBOARD UPGRADE 6th July - 16th July
30 May 2012 30 May 2012 JANET Internet Access.
25 Jan 2012 25 Jan 2012 Printing problems
19 Jan 2012 19 Jan 2012 Power outage in Aldham Robarts Server Room
13 Jan 2012 16 Jan 2012 Network Issues
11 Jan 2012 11 Mar 2012 PC Survey on your computer
11 Jan 2012 18 Jan 2012 Off Campus Applications Service - Unavailable 18th January - 7:30-8:30am
20 Dec 2011 03 Jan 2012 M Drives Unavailable - Monday 2nd January 2012
07 Nov 2011 15 Nov 2011 Internet Downtime - 7am-8am - 15th November
11 Oct 2011 18 Oct 2011 Internet Downtime - 7am-8am - 18th October
07 Oct 2011 31 Oct 2011 Changes affecting LJMU Pop / Imap email users.
07 Oct 2011 10 Oct 2011 Changes affecting LJMU email POP/IMAP protocol users - 12/10/2011
06 Jul 2011 18 Jul 2011 Blackboard Upgrade - 8th July-18th July
17 Jun 2011 24 Jun 2011 Sharepoint/Reddot - unavailable Thursday 23rd June
06 Jun 2011 09 Jun 2011 Off Campus Downtime - 8th June
31 May 2011 19 Jun 2011 Upgrade to the university firewall and internet connection, Sunday 19th June 2011
20 May 2011 20 Jun 2011 LJMU introduce new feature to combat phishing and spam attacks.
12 May 2011 15 May 2011 Brief interruption to Personal File Stores (M Drives) - 14/05/11
12 May 2011 23 May 2011 Computing Services Downtime - 22/05/11
21 Apr 2011 21 Dec 2011 Microsoft Windows 7 and Office 2010 at LJMU
05 Apr 2011 05 Apr 2011 Printsrv3 - offline
01 Apr 2011 30 Apr 2011 Email Changes/Upgrade to Exchange 2010
15 Mar 2011 22 Mar 2011 I.T. Infrastructure Upgrade - 21/03/2011
15 Mar 2011 25 Mar 2011 Voicemail System Upgrade - 25/03/2011
10 Mar 2011 11 Mar 2011 Service Interuption
24 Jan 2011 25 Jan 2011 M Drive issues
17 Jan 2011 24 Jan 2011 Blackberry Email Synchronization Issues.
11 Jan 2011 18 Jan 2011 On-line Payment Website Downtime
23 Dec 2010 04 Jan 2011 Helpdesk Closed - Thursday 23rd December from 1.00 pm
21 Dec 2010 21 Dec 2010 Printing/Copying Services Unavailable - Tuesday 21st December (8am-9am)
20 Dec 2010 20 Dec 2010 Helpdesk Closed - Monday 20th December from 3.00 pm
20 Dec 2010 21 Dec 2010 Helpdesk Closed - Monday 20th December from 3.00 pm
17 Dec 2010 31 Dec 2012 Christmas PCs Shutdown
15 Dec 2010 16 Dec 2010 On-line Payment Website unavailable
14 Dec 2010 07 Jan 2011 SPSS License Issues
13 Dec 2010 15 Dec 2010 PLN Helpdesk Closed - Tuesday 14th December
11 Dec 2010 21 Dec 2012 Blackboard Unavailable Tuesday 18th December - Thursday 20th December
01 Dec 2010 02 Dec 2010 Email unavailabe - 1/12/2010 - 7pm
01 Dec 2010 01 Dec 2010 Test
23 Nov 2010 25 Nov 2010 Helpdesk Closed - Thursday 25th November
26 Oct 2010 16 Nov 2010 Webmail & Exchange changes
08 Sep 2010 08 Sep 2010 Voicemail System Unavailable - 8/9/2010
25 Aug 2010 06 Sep 2010 JMU Tower computer room shutdown Friday 3rd September
20 Aug 2010 24 Aug 2010 Blackboard Unavailable Tuesday 24th August 2010
09 Aug 2010 02 Sep 2010 CIS service disruption - Sunday 29/08/10 & Sunday 5/9/10
10 Jun 2010 10 Jun 2010 Sharepoint Downtime - 10th June 2010
25 May 2010 27 May 2010 Sharepoint Downtime - 27th May 2010
20 May 2010 24 May 2010 CIS service disruption - Sunday 23rd May
20 May 2010 29 May 2010 Brief disruption to M Drives - Saturday 28/5/2011
10 May 2010 21 May 2010 Blackboard Downtime Monday 17th May to Sunday 23rd May
07 May 2010 16 May 2010 Computing Services Unavailable Saturday 15th May
30 Apr 2010 04 May 2010 Sharepoint Unavailable Tuesday 4th May
13 Apr 2010 14 Apr 2010 M Drives unavailable on Wednesday 7am-8am
12 Apr 2010 18 Apr 2010 Computing Services Unavailable Saturday 17th April.
18 Mar 2010 22 Mar 2010 EBuiness Suite Downtime Sunday 21st March
01 Mar 2010 31 Mar 2010 *** WITHDRAWAL OF SUPPORT FOR OFFICE 2003 ***
26 Feb 2010 15 Mar 2010 Electrical Testing Rodney House
02 Feb 2010 04 Mar 2011 Withdrawal of the standard FTP service
01 Feb 2010 01 Apr 2012 Symantec advice on pcAnywhere
14 Jan 2010 14 Jan 2010 Electrical Work on Sunday 17th and 24th January.
13 Jan 2010 18 Jan 2010 SAN work update: Saturday 16th January - 9am -5pm
06 Jan 2010 10 Jan 2010 SAN work update: Saturday 9th January - 9am -5pm - Cancelled.
05 Jan 2010 06 Jan 2010 SAN work update: Saturday 9th January - 9am -5pm
04 Jan 2010 28 Jan 2010 Service Interruptions in January-February
15 Dec 2009 15 Dec 2009 CIS Helpdesk Closed - Tuesday 15th December
15 Dec 2009 16 Dec 2009 CIS Helpdesk Closed - Tuesday 15th December
01 Dec 2009 01 Dec 2009 M Drive problems.
18 Nov 2009 24 Nov 2009 On-line Payment Website Downtime.
15 Oct 2009 16 Oct 2009 Athens DA
18 Sep 2009 21 Sep 2009 Brief interuptions to Computer Services - 20/09/09
09 Sep 2009 10 Sep 2009 Off Campus Applications Unavailable 9th Sept
25 Aug 2009 01 Sep 2009 CIS - All services at risk - Weekend 29th August - 31st August
20 Aug 2009 20 Aug 2009 LJMU ID Card System Upgrade
19 Aug 2009 31 Aug 2009 Fake emails - 19/08/09
14 Aug 2009 25 Aug 2009 Blackboard Downtime Monday 17th August
04 Aug 2009 20 Aug 2009 Network Downtime Mount Pleasant 19th August - Postponed
24 Jul 2009 25 Jul 2009 Staff Infobase Downtime
10 Jul 2009 13 Jul 2009 Staff Infobase Downtime
02 Jul 2009 02 Jul 2009 Network downtime - Sunday 5th July 2009
02 Jul 2009 07 Jul 2009 Network downtime - Sunday 5th July 2009
26 Jun 2009 29 Jun 2009 Disruption to Computer Services - Thursday - 25/6/09
26 Jun 2009 20 Jul 2009 Staff PCs - Screen-Saver
16 Jun 2009 16 Jun 2009 Email Problems Tuesday 16th June
11 Jun 2009 26 Jun 2009 Updates across the LJMU Web Site
28 May 2009 13 Jun 2009 EXCH4 Mailboxes
28 May 2009 28 May 2009 Web mail
26 May 2009 27 May 2009 Email Problems Tuesday 26th May
15 May 2009 20 Jul 2009 LJMU Staff Dial-Up
12 May 2009 23 May 2009 Blackboard Downtime Wed 20th and Thurs 21st May
11 May 2009 12 May 2009 Telephones - Staff Voicemail Unavailable Tuesday 12th May
30 Apr 2009 30 Apr 2009 Internet downtime
30 Apr 2009 26 May 2009 Internet downtime Tuesday 26th May 2009
29 Apr 2009 30 Apr 2009 Email - Public folders
26 Mar 2009 31 Mar 2009 Availability of mailboxes on Exch6 - 31/03/09
23 Mar 2009 25 Mar 2009 Availability of mailboxes on Exch4 and Exch6 - 26/03/09
23 Mar 2009 27 Mar 2009 Virus problems - Byrom Street
09 Mar 2009 30 Mar 2009 Network downtime - Byrom Street
17 Feb 2009 05 Mar 2009 Replacing your LJMU staff card
09 Feb 2009 01 Mar 2009 Printing on Prntsrv1 and Printsrv2
26 Jan 2009 27 Jan 2009 Network Downtime - Aldham Robarts
09 Jan 2009 12 Jan 2009 NETWORK/SERVICES DISRUPTION Sunday 11th January 2009
17 Dec 2008 11 Jan 2009 Network Downtime - Byrom Street
17 Nov 2008 18 Nov 2008 Email - Incoming email slow
29 Oct 2008 07 Nov 2008 Email problems.
23 Oct 2008 24 Oct 2008 Fake 'Webmail Helpdesk' emails
20 Oct 2008 10 Nov 2008 Network downtime
11 Jul 2008 28 Jul 2008 CIS - Services at risk - 26th/27th July
07 Jul 2008 10 Jul 2008 Student Printing - Unavailable - Thursday 10th July
25 Jun 2008 02 Jul 2008 SHARED DRIVES ON JT2
17 Jun 2008 18 Jun 2008 CIS Services Available - Update - Tuesday 17th June - 8am
11 Jun 2008 12 Jun 2008 Blackboard and other Services unavailable
16 May 2008 20 May 2008 Blackboard and other Services unavailable - Tuesday 20th May
14 May 2008 02 Jun 2008 Blackboard Unavailable
09 May 2008 31 Aug 2008 Student PCs to be upgraded to Office 2007 this Summer
07 Apr 2008 15 Apr 2008 Network Downtime Tuesday 15th April
17 Mar 2008 18 Apr 2008 Network upgrades - Byrom Street
12 Mar 2008 19 Mar 2008 Network Upgrade - Roscoe Court - Tuesday 18th March 2008
12 Mar 2008 26 Mar 2008 Network Upgrade - Egerton Court - Tuesday 25th March 2008
12 Mar 2008 12 Mar 2008 EXCH4 EMAIL SERVER PROBLEMS
10 Mar 2008 10 Mar 2008 Wireless Network Unavailable, Monday 10th March
01 Feb 2008 14 Feb 2008 Exch4 - Recovery of mssing emails dated 9th January
17 Jan 2008 28 Jan 2008 Exchange 4 Recovery
19 Dec 2007 11 Jan 2008 No student printing available on Thursday 10th and Friday 11th January 2008
17 Dec 2007 19 Dec 2007 CIS Helpdesk Closure - Tuesday 18th December.
29 Nov 2007 06 Dec 2007 Network downtime - 2a Myrtle Street 5th December
20 Nov 2007 20 Nov 2007 Problems with Shared Areas and M Drives
15 Nov 2007 20 Nov 2007 Internet Disruption
10 Oct 2007 29 Oct 2007 Network Disruption - 27th/28th October 2007
13 Sep 2007 14 Sep 2007 Network Downtime - 14th September
06 Sep 2007 31 Oct 2007 Minitab update to Version 15
04 Sep 2007 05 Sep 2007 CIS - Essential Maintenance - 5th September
10 Jul 2007 23 Jul 2007 I M Marsh - Network Downtime, Saturday 21st July
10 Jul 2007 18 Jul 2007 Wednesday 18th July 2007 Internet Downtime
04 Jul 2007 13 Jul 2007 Network Disruption - IM Marsh Campus Thursday 12th July
03 Jul 2007 06 Jul 2007 Network Disruption - IM Marsh Campus Thursday 5th July
03 Jul 2007 11 Jul 2007 Tuesday 10th July - Internet Downtime
27 Jun 2007 16 Nov 2007 Improvements to Printing Infrastructure
20 Jun 2007 20 Jun 2007 test
20 Jun 2007 02 Jul 2007 I M Marsh Campus Network Disruption Saturday, 30th June
15 Jun 2007 30 Jul 2007 Important information for financial year 2006 / 2007
14 Jun 2007 08 Sep 2007 Microsoft Office 2000
25 May 2007 26 May 2007 CIS Service Interuption - 25/5/07
22 May 2007 22 May 2007 Blackboard Downtime
16 May 2007 22 May 2007 Marsh Campus Downtime
15 May 2007 17 May 2007 Kingsway downtime Network Upgrade
05 Apr 2007 14 Apr 2007 Aldham LRC Downtime
29 Mar 2007 17 Apr 2007 Disruption to all computing services
08 Mar 2007 08 Mar 2007 Network Problems - 8/3/07
08 Mar 2007 09 Mar 2007 Network Problems - 8/3/07
23 Jan 2007 23 Jan 2007 Byrom Street, Computing Network is down.
18 Jan 2007 18 Jan 2007 External Internet Access
22 Dec 2006 01 Jan 2007 Helpdesk Closure
15 Dec 2006 15 Dec 2006 CIS Helpdesk Closure - Tuesday 19th December.
17 Nov 2006 20 Nov 2006 Availability of M: drives
27 Sep 2006 01 Oct 2006 Clarence Street Network
20 Sep 2006 25 Sep 2006 Network Testing
21 Aug 2006 21 Aug 2006 Network Outage - 12 Quays - JMU Tower - 8th September
21 Aug 2006 08 Sep 2006 Network Outage - 12 Quays - JMU Tower - 8th September
14 Aug 2006 29 Sep 2006 PRINTER MAINTENANCE
13 Jun 2006 17 Jun 2006 Network Downtime - Friday 16th June, Blackburn, Hahnemann & Joe H Makin Area
13 Jun 2006 30 Aug 2006 Purchasing IT Equipment - 2005 / 2006 Financial Year
06 Jun 2006 31 Aug 2006 Software Upgrades - Summer 2006
26 May 2006 06 Jun 2006 Power off at I.M.Marsh - 5th June 07:30 - 08:30
15 May 2006 16 May 2006 JANET Downtime - 13th and 14th May
25 Apr 2006 10 May 2006 Voicemail unavailable 10th May
20 Mar 2006 22 Mar 2006 Internet unavailable on Friday 17th March
14 Mar 2006 15 Mar 2006 Avril Robarts - Air conditioning fault in computer room
19 Jan 2006 24 Jan 2006 Byrom St Network - Downtime 24/1/06 @7:30
09 Dec 2005 14 Dec 2005 CIS Helpdesk Closure - Tuesday 13th December.
02 Dec 2005 02 Dec 2005 New SPSS Licence Key now available
02 Dec 2005 31 Dec 2005 New SPSS Licence Key now available
24 Nov 2005 05 Jan 2006 System Availability
16 Nov 2005 26 Nov 2005 Network Downtime - Thursday 24th November @ 7.00 am
15 Nov 2005 17 Nov 2005 Off Campus Web Site
11 Oct 2005 19 Oct 2005 POP / IMAP access to LJMU email accounts
04 Oct 2005 04 Oct 2005 Henry Cotton Campus - Telephone Exchange
04 Oct 2005 07 Oct 2005 Henry Cotton Campus - Telephone Exchange
03 Oct 2005 07 Oct 2005 Henry Cotton Campus - Telephone Exchange
03 Oct 2005 07 Oct 2005 Henry Cotton Campus - Telephone Exchange
26 Sep 2005 04 Oct 2005 Managed staff XP clients
15 Sep 2005 25 Oct 2005 Improvements to LJMU email
08 Sep 2005 29 Sep 2005 New Minitab Licence code now available.
06 Sep 2005 07 Sep 2005 PFS3 - M Drive Server
02 Sep 2005 04 Sep 2005 PFS3 - M Drive Server - Update 15:40
18 Jul 2005 25 Jul 2005 Interruption to mains electrical services in Avril Robarts LRC
05 Jul 2005 07 Jul 2005 Power failure in Liverpool
24 Jun 2005 24 Jun 2005 Test Message
24 Jun 2005 24 Jun 2005 Test Message
14 Jun 2005 14 Jul 2005 CIS Purchasing - Important Information for financial year 2004 / 2005
08 Apr 2005 12 Apr 2005 Internet Unavailable Tuesday 12th April
06 Apr 2005 09 Apr 2005 Aldham Robarts Servers Unavailable - Saturday, 9th April, 6-10am
29 Mar 2005 30 Mar 2005 OSS will not be available
29 Mar 2005 04 Apr 2005 OSS will not be available
08 Mar 2005 12 Mar 2005 Syllabus Plus - Unavailable 10/11th March
08 Feb 2005 31 Mar 2005 Computing Support Security
08 Feb 2005 22 Feb 2005 NNW router software upgrade at Liverpool - Internet Disruption
20 Jan 2005 23 Jan 2005 Disconnection of the electrical supply to John Foster Building, Aquinas and Upper Gym
12 Jan 2005 16 Jan 2005 16th January - John Foster Building, Aquinas and Upper Gym
31 Dec 2004 17 Jan 2004 16th January - John Foster Building, Aquinas and Upper Gym
22 Nov 2004 10 Dec 2004 Network Downtime - Thurs 9th December , Fri 10th December
21 Nov 2004 04 Jan 2005 Network Downtime - Sat 15th January 2005 - Tithebarn St.
21 Nov 2004 04 Jan 2005 Network Downtime - Wed 19th January, Thurs 20th January
12 Nov 2004 21 Nov 2004 Network Maintenance affecting I.M.Marsh on Sunday 21st Nov.
09 Nov 2004 11 Nov 2004 Advisory Notice -Wednesday 10th November
27 Sep 2004 03 Nov 2004 Network Downtime
18 Aug 2004 24 Aug 2004 Byrom Street Network
16 Aug 2004 21 Aug 2004 JMU Dialin Service
09 Aug 2004 17 Aug 2004 Network Downtime - Tues 17th August 2004
04 Aug 2004 10 Aug 2004 DISRUPTION TO EMAIL
13 Jul 2004 20 Jul 2004 Network Downtime - Tues 20th July - Various Sites
30 Jun 2004 06 Jul 2004 Avril Robarts - Network Downtime
18 Jun 2004 30 Jun 2004 Network Downtime - Tues 29th June
08 Jun 2004 25 Jun 2004 Important PC Purchasing Information
29 Apr 2004 04 May 2004 JMU Tower - Network Downtime 4th May
29 Apr 2004 23 May 2004 JMU Tower - Network Downtime 22nd/23rd May
29 Jan 2004 28 Feb 2004 Latest Virus
28 Jan 2004 29 Jan 2004 Perception
18 Sep 2003 19 Sep 2003 Web Library Catalogue
15 Sep 2003 18 Sep 2003 Printing to network printers.
20 Aug 2003 22 Aug 2003 Dial-Up Unavailable
12 Aug 2003 12 Aug 2003 Network Availability
12 May 2003 26 Jun 2003 Data migration to OSS
12 May 2003 12 May 2003 OSS Migration progress
08 May 2003 09 May 2003 OSS DOWNTIME (updated)
19 Feb 2003 21 Feb 2003 Network disruptions
24 Jan 2003 24 Jan 2003 Server availability.
20 Dec 2002 11 Jan 2003 M: drive availability.
18 Dec 2002 07 Jan 2003 Hoax Virus Message
17 Dec 2002 02 Jan 2003 Network Downtime
06 Nov 2002 07 Nov 2002 OSS
01 Nov 2002 24 Nov 2002 Network upgrades
14 Oct 2002 20 Oct 2002 Problems with PFS1 (M Drives)
10 Oct 2002 14 Oct 2002 External email now working
02 Oct 2002 20 Oct 2002 Computing services availability - Rodney House
16 Sep 2002 17 Sep 2002 Maintenance on PFS5 Server (updated 16/9/02:08:35)
12 Aug 2002 19 Aug 2002 Network upgrade - Rodney House
02 Aug 2002 02 Aug 2002 Network availability.
04 Jul 2002 21 Jul 2002 Email and M: drive Availability.
13 Feb 2002 16 Feb 2002 Trueman St
14 Jan 2002 18 Jan 2002 Disruption to users on PFS1
17 Dec 2001 21 Jan 2002 BYROM ST NETWORK
10 Dec 2001 12 Dec 2001 CODA
07 Dec 2001 08 Jan 2002 Systems availability.
28 Nov 2001 30 Nov 2001 Network Disruption - Tuesday 27th November
28 Nov 2001 06 Dec 2001 Student email availability
15 Nov 2001 21 Nov 2001 Network Disruption
13 Nov 2001 14 Nov 2001 Network Disruption to the Rodney House Area
08 Nov 2001 08 Nov 2001 CWIS0 Upgrade - second attempt
31 Oct 2001 31 Oct 2001 NETWORK DOWNTIME
11 Oct 2001 11 Oct 2001 Helpdesk Unavailable
03 Oct 2001 05 Oct 2001 SMIS Unavailable
28 Sep 2001 09 Oct 2001 Email systems
08 Sep 2001 20 Sep 2001 Internet Downtime
07 Sep 2001 12 Sep 2001 Network Downtime
24 Aug 2001 24 Aug 2001 BLACKBOARD AVAILABILITY
22 Aug 2001 29 Sep 2001 PRINTER MAINTENANCE
24 Jul 2001 06 Aug 2001 Staff & Student email availability
05 Jul 2001 13 Jul 2001 M: drives Unavailable - ***PLEASE NOTE EXTENDED DATES ***
29 Jun 2001 29 Jun 2001 Internet Access
06 Jun 2001 18 Jul 2001 Email Servers
31 May 2001 01 Jun 2001 Student e-mail availability.
29 May 2001 02 Jun 2001 Network Downtime - Henry Cotton Campus
30 Mar 2001 10 Jun 2001 Halls of Residence - JMU Network Access
20 Feb 2001 21 Feb 2001 LION Catalogue Service
11 Feb 2001 28 Feb 2001 PAS Personal Statements now available on line
01 Feb 2001 31 Mar 2001 Printer Maintenance
01 Feb 2001 31 Mar 2001 S3 Personnel details online
03 Mar 1999 10 Aug 2002 Network changes

Page last modified by PLN IT Helpdesk on 15 October 2012.
 
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