We are committed to excellence in everything we do
We are committed to excellence in everything we do means:
Our commitment to excellence is about working hard to achieve excellent results and when successes are achieved, instead of resting on our laurels, striving to improve our performance even further. We are not prepared to compromise our standards or to put up with mediocrity.
- Delivering excellence in teaching, learning experiences, research, scholarship, enterprise and industrial engagement.
- A focus on continuous improvement in everything we do.
- Striving to be an excellent employer with a focus on the performance and ongoing development of all our staff.
- Not just individual excellence but also team and institutional excellence.
Some behaviours that support this value:
- Being committed to doing an excellent job.
- Looking to learn from and apply good practice.
- Recognising and appreciating the value of excellent performance in the work of all LJMU staff.
- Looking to find better ways of working, both individually and in teams.
- Supporting, encouraging and contributing to continuous improvement.
- Aiming to deliver the high quality that will help to differentiate LJMU.
- Regularly benchmarking our work to the appropriate standards of quality and excellence (e.g. researcher publications, programmes and league tables).
- Actively supporting the University’s pursuit of Quality standards and accreditation.
- Feeding back on areas for improvement or under-performance as well as acknowledging good performance.
- Taking personal ownership of issues and projects.
- Understanding and being willing to take measured risks in reaching new standards of delivery.
- Setting high standards for our work and delivering to those standards.
- Accepting feedback in a positive way and acting on it.
Examples of LJMU value in action:
- Developing leading edge teaching and lecturing material.
- Innovations in learning and teaching methods.
- Senior staff taking up training to become QAA Auditors and EFQM assessors.
- Preparing high quality learning materials and student handouts to accompany courses.
- ‘Pulse’ surveys to gain more current insight into staff needs and perceptions.
- Toolkit developments to enable managers to make successful appointments and manage staff effectively.
- PDPR process.
- Work Life Balance (WLB) and the underpinning policies and procedures.
- PG Certificate in Learning and Teaching for all new staff and staff development programmes.
- Use of the Excellence Model as a strategic planning and review framework by the leadership team of the University.
- EFQM self-assessments conducted yearly.
- The strategic partnerships the University achieves.
- Providing robust induction programmes for all new employees.