We respect and trust each other
We respect and trust each other means:
This value means that we regard each other as people who all have a contribution to make to the life and work of the university regardless of function, department or status. When things go wrong, rather than looking to attribute blame, we learn from our mistakes and work together to find the solutions. We respect our colleagues for their knowledge, skills and experience and we trust them to deliver to the best of their ability. Equally we expect our colleagues to respect and trust us. (I’m OK, you’re OK).
This includes:
- Recognising and valuing the contributions of all LJMU staff regardless of seniority or role.
- Concern for equality, diversity and the widening of access and participation in the University.
- A clear focus on integrity, fairness and transparency in our dealings with each other.
- Following the email guidelines to communicate respectfully using email and other I.T. related communication methods.
Some behaviours that support this value:
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Treating colleagues as we would wish to be treated, with respect and fairness.
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Recognising that different teams, individuals and departments have their own goals, issues and concerns.
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Striving to be open and honest in communications with others.
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Trusting colleagues in other parts of the University to want to do a good job.
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Giving colleagues sufficient time and notice when we need or expect them to help.
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Supporting a no blame culture and recognising that we are all accountable for our behaviour towards others.
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Aiming to help colleagues with all the relevant facts when asked about an issue rather than simply provide answers to specific questions posed.
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Treating all those we meet with respect and courtesy (i.e.in words, tone and body language).
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Avoiding stereotypical or generalised comments on colleagues.
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Treating all colleagues with equal consideration – regardless of role or seniority.
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Supporting openness of communication and transparency.
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Accepting feedback and taking responsibility where concerns are raised by others.
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Setting out to discuss conflicts from a relationship perspective (rather than criticising in public or private).
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Using email in a sensitive and respectful way.
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Resolving issues on a one-to-one basis (e.g. not copying critical emails to a wide audience).
